Quality assurance at St Francis Xavier Sixth Form College Library

Krista Roberts

Abstract


This article outlines the work undertaken between September 1992 and May 1993 when I carried out the research to set up a full Quality Assurance programme to be implemented within
St Francis Xavier College (SFX) Library. This article describes
the background to the work, an analysis of the key issues of quality assurance, and a description of our resultant methodology. In conclusion the article makes recommendations on how to develop a QA programme in a sixth form library environment.

Keywords


Quality Assurance programme; sixth form library; standards; expectations; guarantee; customer needs; environment;

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CILIP Registered Charity no 313014

ISSN 1756-1086 (Online)