Vol 27, No 85 (2003)

Table of Contents

Research Articles

WILIP make a difference? Practitioner perspectives of the challenges facing libraries and information services PDF
Sue Howley, Stuart Ede 5-10
Librarians On Call: an instant messaging enquiry service for Open University distance learners PDF
Georgina Payne, Michelle Perrott 11-21
Do libraries aid learning? Approaches and methods for measuring impact. A report of the LIRG/SCONUL seminar, 9-10 December 2002, Scarborough. PDF
Biddy Fisher 22-25
Consultation and involvement in the Library of Birmingham PDF
Clare Nankivell 26-36

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